FAQ

Answers, organized by what you’re building.

Technical products, collaboration and custom work — plus everything about the modular garden system.

Technical FAQ

Products, collaboration and custom work.

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Technical
Do I need a finished specification to start a project?

No. A clear need, intended users, known limitations and examples of prior attempts are enough to begin a useful technical conversation.

What capabilities do you have in-house?

Engineering design, research and development, software development, prototyping and manufacturing — with engineers, researchers and health specialists working as one team.

Who have you collaborated with?

Our chronic wasting disease work is in collaboration with the Vaccine and Infectious Disease Organization (VIDO). Our tooth-aging project is a collaboration with Lethbridge Polytechnic’s Wildlife Analytics Lab and the Wyoming Game and Fish Department’s Wildlife Forensics and Fish Health Lab.

Can the Negative Pressure Ventilation Chamber be configured?

Yes. It is available in small, large and custom sizes. Ports, temperature, humidity and other features can be configured around the application, and the control system supports pressure and flow control, custom waveform scripts and data logging.

How is technical equipment shipped?

Because of precision calibration, weight and custom-crating requirements, technical equipment ships under project-specific freight arrangements. Quotes, freight insurance and delivery schedules are established before dispatch.

Can custom-engineered equipment be returned?

Custom-engineered, made-to-order and laboratory-specific equipment sales are final once commissioned. No return is accepted without prior written approval and an issued Return Merchandise Authorization (RMA) number.

What if technical equipment arrives damaged?

Document transit damage on the Bill of Lading when received and report it in writing within five business days. Our engineering team will conduct a preliminary remote technical assessment and agree the right resolution with you.

Is technical equipment covered by a warranty?

Hardware components, fabricated structures and control enclosures are covered by One Health Medical Technologies’ standard limited warranty. Send servicing, parts and maintenance inquiries directly to our engineering team.

Garden
What is included in a complete garden kit?

Each kit contains the brackets, Canadian cedar planks and specified wood screws needed for that layout. Soil, plants and tools are not included.

How tall is the modular garden?

The full bracket system stands approximately 32 inches tall and seats six standard 5/4 × 6 inch cedar planks in a stacked planting configuration.

Which garden can stand on its own?

Square and rectangular gardens are freestanding. Double-sided kits also work as freestanding dividers with planting rows on both sides.

When should I use a single-sided kit?

Use a single-sided kit against a suitable solid wall, fence or balcony structure. Its back is flat.

Can I make the garden longer?

Yes. Joiner and centre-support brackets support longer runs. Follow the applicable assembly guide for the layout.

Why is cedar recommended?

Cedar is naturally rot resistant, durable and well suited to outdoor garden use. Avoid treated wood where chemicals could leach into soil.

How long will the gardens last?

Cedar can easily last 7 years, and planks can be replaced as required. Our brackets are made from galvanized steel, which can last 40–60 years.

What can I plant in the garden system?

Herbs, leafy greens, flowers and vegetables can all be part of your garden. Match each plant to the available root space, sunlight and mature size. Explore planting ideas.

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